Effective as of January 1st 2024
Thank you for shopping at PokeMasterCenter.com. We take pride in the quality and authenticity of our Pokémon cards and high quality card cleaning equipment. Our primary goal is to ensure your complete satisfaction with every purchase.
All Sales Are Final
At PokeMasterCenter.com, all sales are final. We do not accept returns or exchanges unless the item you purchased is defective or not as described. We understand that this policy may seem strict, but it is in place to ensure the quality and integrity of our products, as well as to keep our prices competitive for our customers.
Defective or Incorrect Orders
We strive for excellence in delivering our products, but we acknowledge that mistakes can happen, and items may occasionally arrive defective or not as described. If you believe you have received a defective item or if there’s an issue with your order, please contact us immediately at PokeMasterCenter@Gmail.com with your order number, a detailed description of the problem, and any relevant photographs of the item. Our team will assess the situation and work diligently to correct any errors promptly.
Contacting Us
Should you have any concerns or questions regarding your order, our return policy, or any other inquiries, we encourage you to reach out to us directly at PokeMasterCenter@Gmail.com. Our dedicated customer service team aims to provide swift and helpful responses to ensure your satisfaction.
Changes to This Return Policy
We reserve the right to update or modify this return policy at any time without prior notice. Your continued use of PokeMasterCenter.com following the posting of changes to our return policy will signify your acceptance of those changes.
We deeply appreciate your understanding and adherence to our return policy. Thank you for choosing PokeMasterCenter.com for your Pokémon card and card cleaning equipment needs.